Terms of Use

Terms of Use

Terms of Use

Last Updated: July 10, 2026

Welcome to the website of Jack Gordon & Sons A/C and Heating (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website at https://www.jackgordonandsonsac.com/ (the “Website”) and any service requests you make through it.

By visiting our Website, requesting a quote, or scheduling service with us, you agree to these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About Our Business

Jack Gordon & Sons A/C and Heating is a family-owned HVAC company based in Conroe, TX, serving homeowners and businesses throughout Montgomery County. Our services include AC repair, AC installation, heating repair, heat pump service, HVAC maintenance, and indoor air quality solutions.

2. Use of the Website

You may use the Website for lawful, personal purposes, such as learning about our services, requesting a quote, or scheduling an appointment. When using the Website, you agree that you will not:

  • Use the Website for any unlawful or fraudulent purpose
  • Submit false, misleading, or inaccurate information through our forms
  • Attempt to interfere with the operation, security, or performance of the Website
  • Use bots, scrapers, or automated tools to access or copy Website content
  • Upload or transmit viruses, malware, or any other harmful code
  • Copy, reproduce, or republish Website content without our written permission

You must be at least 18 years old to submit a service request or quote form through the Website.

3. Service Requests, Estimates, and Scheduling

Submitting a form or contacting us through the Website is a request for service, not a confirmed appointment. Appointments are confirmed only after we contact you and agree on a date and time.

Any pricing, estimates, or quotes provided through the Website, by phone, or by text are good-faith approximations based on the information you provide. Final pricing may change after an on-site inspection of your HVAC system by one of our technicians.

We may need to reschedule appointments due to emergencies, weather, or parts availability. If that happens, we will contact you as soon as possible to arrange a new time.

Any work we perform is governed by the written estimate, invoice, or service agreement provided at the time of service. If there is a conflict between these Terms and a signed service agreement, the service agreement controls for that work.

4. Payments

Payment terms, accepted payment methods, and any applicable warranties for completed work appear on your estimate, invoice, or service agreement. Unless stated otherwise in writing, payment is due upon completion of service.

5. Intellectual Property

All content on the Website, including text, images, graphics, logos, and page layout, is the property of Jack Gordon & Sons A/C and Heating or its licensors and is protected by copyright and trademark laws. We grant you a limited, non-exclusive license to view and use the Website for personal, non-commercial purposes. You may not copy, modify, distribute, or use our content for commercial purposes without our prior written consent.

6. Reviews and Customer Submissions

If you submit a review, testimonial, photo, or other feedback to us or through a linked platform, you confirm that the content is truthful, based on your own experience, and does not violate the rights of any third party. You grant us a non-exclusive, royalty-free, perpetual license to use, display, and share that content in our marketing materials, on our Website, and on our social media pages.

7. Communications

By providing your phone number or email address through the Website, you agree that we may contact you about your service request, appointments, and related matters. Details about how we handle your information, including text messaging terms and opt-out instructions, are available in our Privacy Policy.

8. Third-Party Links

The Website may contain links to third-party websites, such as review platforms, social media pages, or manufacturer sites. We do not control these websites and are not responsible for their content, policies, or practices. Visiting third-party sites is at your own risk.

9. Disclaimers

The Website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not guarantee that the Website will be error-free, uninterrupted, or free of harmful components.

Information on the Website, including any tips, articles, or general HVAC guidance, is provided for informational purposes only. It is not a substitute for an on-site diagnosis by a licensed HVAC technician. Every system and home is different, and you should not rely on general website content to diagnose or repair your own equipment.

Nothing in this section limits or replaces any written warranty we provide for completed work under a service agreement, and nothing in these Terms waives rights that cannot be waived under applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, Jack Gordon & Sons A/C and Heating will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of, or inability to use, the Website. This section applies to Website use only. Liability related to HVAC services we perform is addressed in the applicable service agreement, invoice, or warranty, and by applicable law.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Jack Gordon & Sons A/C and Heating, its owners, and its employees from any claims, damages, or expenses (including reasonable attorney fees) arising from your misuse of the Website, your violation of these Terms, or your violation of the rights of any third party.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute arising from these Terms or your use of the Website will be handled in the state or federal courts located in Montgomery County, Texas.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business or for legal reasons. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Website after changes are posted means you accept the updated Terms.

14. Termination of Access

We reserve the right to suspend or restrict access to the Website for anyone who violates these Terms. We also reserve the right to refuse or discontinue service as permitted by applicable law.

15. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will stay in full force and effect.

16. Contact Us

If you have questions about these Terms of Use, please contact us:

Jack Gordon & Sons A/C and Heating

9971 Sleepy Hollow Rd, Conroe, TX 77385, Conroe, TX

Phone: (281) 292-3398

Email: info@jackgordonandsonsac.com

Website: https://www.jackgordonandsonsac.com/