Frequently asked Questions
Who is Jack Gordon & Sons Air Conditioning & Heating?
We’re a family-owned HVAC contractor in Conroe, Texas, keeping Montgomery County comfortable since 1971. Three generations of Gordons have worked these service calls founder Jack, his sons Rodger and Kirk, and now their grandsons. When you call, you reach the family and the same office that’s answered the phone for decades, not a national call center. The name on the truck is the name that stands behind every air conditioning and heating job we finish.
How long has your family run this HVAC business?
Founder Jack Gordon started fixing his neighbors’ air conditioners in Conroe in 1971, and the company has run without interruption for more than 55 years since. His sons grew up on those calls and his grandsons learned the trade as kids. That continuity means the crew servicing your system today was trained by the same people who built the company’s reputation across Montgomery County no revolving door of unfamiliar technicians showing up at your door.
What is a Ruud Pro Partner and why does it matter?
Ruud reserves its Pro Partner honor for a small group of independent contractors who meet high standards for training, installation quality, and homeowner reviews and it’s re-earned every year. Our technicians complete ongoing Ruud training, and the program holds us accountable for safe, dependable work. For you that means factory-level expertise on your equipment plus access to special financing on new systems. More on our Pro Partner status.
Do you really give free second opinions on replacement?
Yes. Before you spend thousands replacing a unit, we’ll come look and tell you honestly whether it truly needs replacing. Free estimates and free second opinions on equipment replacement are a standing promise, not a limited-time gimmick. If another company told you to replace a system that only needs a repair, a Gordon will say so. There’s no high-pressure sales we lay out your options and respect whatever you decide.
Are you licensed and available after hours in Conroe?
We hold Texas HVAC license TACLB016624E and stay open 24 hours, every day of the year, for heating and cooling emergencies across Montgomery County. A licensed, family crew answers the call whether it’s a July afternoon or a holiday weekend. You can reach us any time at (281) 292-3398, or contact us online for a fast, usually same-day callback from a Gordon.
What is the VIP membership and how does it help?
Our VIP membership is a yearly plan built around two seasonal tune-ups a spring AC check and a fall heating check so small problems get caught before they strand you. Members also get front-of-the-line scheduling when the Texas heat breaks loose, plus member pricing on repairs and parts. It’s less a glossy brochure and more a handshake that your home stays on our list year round. See VIP membership details.
What HVAC services does Jack Gordon & Sons provide?
We handle the full range of home comfort work: air conditioning repair and installation, furnace repair and installation, heat pump repair and installation, and indoor air quality solutions. Whether your system needs a quick fix, routine maintenance, or a full replacement, our technicians cover it. One family-owned team keeps both your heating and cooling running year round, instead of juggling separate contractors for AC and heat.
Do you repair all air conditioner and furnace brands?
Yes, we service and repair all makes and models, not only the equipment we install. Our technicians diagnose and fix AC units, furnaces, and heat pumps from every major manufacturer. As a Ruud Pro Partner we install top-of-the-line Ruud systems, but a repair visit never requires you to own a particular brand. Need it looked at fast? Book AC repair or furnace service any time.
Do you offer commercial HVAC service or only residential?
Both. We provide residential and commercial heating and cooling across Conroe and Montgomery County. Our general manager even helped Ruud develop a commercial rooftop equipment line, so larger systems are well within our wheelhouse. From a single-family home to a storefront or small office, we size, install, and service equipment for lasting performance rather than a temporary patch that fails next season.
Do you provide 24-hour emergency HVAC repair?
Yes. We’re open 24 hours, every day of the year, because a breakdown in Texas heat or a sudden winter freeze can’t wait for business hours. If your AC quits, your furnace won’t start, or you smell burning, shut the unit down and call (281) 292-3398. A family technician responds quickly, diagnoses the fault, and walks you through clear options before any work begins.
Do you offer financing on new equipment?
We do. A new AC or furnace is a big purchase, so we offer financing options including special promotions available through our Ruud Pro Partner status to spread the cost into manageable monthly payments. Paired with free replacement estimates, that lets you plan an upgrade on your terms instead of scrambling after a failure. See current financing options to get started.
Do you clean air ducts?
No, duct cleaning is one service we don’t offer, and we’ll tell you that up front rather than sell you something outside our expertise. What we do provide is whole-home indoor air quality work, from better filtration to air purification, aimed at cutting the dust and allergens circulating through your system. If cleaner indoor air is the real goal, ask about our air quality solutions and we’ll point you the right direction.
What areas does Jack Gordon & Sons serve?
Our trucks roll out of Conroe every morning to homes and businesses across Montgomery County. Regular service areas include Conroe, The Woodlands, Spring, Magnolia, Montgomery, Willis, Huntsville, New Waverly, Oak Ridge North, and Imperial Oaks, plus most of the surrounding county and into Walker County. If your town isn’t on the list, call us if we can get a truck to you, we will.
Do you provide HVAC service around Lake Conroe?
Yes. We cover the Lake Conroe area extensively, from downtown Conroe and April Sound to the north-shore communities around Willis. Lakeside neighborhoods west of I-45 Bentwater, Walden, and Grand Harbor near Montgomery are on our regular route too. Three generations of Gordons have worked this shoreline, so we know how lake humidity taxes a cooling system. See Conroe services.
How quickly can a technician reach my home?
Because we’re based in Conroe and dispatch locally, most Montgomery County customers get a same-day callback and fast arrival often the same day for urgent no-cooling calls. We give honest arrival windows and keep them, since your time matters as much as ours. For an emergency in peak heat or a hard freeze, we’re open 24 hours at (281) 292-3398 and prioritize no-heat and no-cooling calls first.
Do you serve rural areas and Walker County?
We do. Beyond the Conroe core, we cover Huntsville, New Waverly, and rural communities east toward the Sam Houston National Forest, plus HVAC service across all of Walker County. Country properties, ranch homes, and new builds are all on our map. Distance doesn’t scare us if a Gordon truck can reach your driveway, we’ll keep your system running. Explore Walker County services.
Do you cover the west-county and Magnolia communities?
Yes, we regularly serve Magnolia’s country properties and new builds, from High Meadow Ranch to Mostyn Manor, along with Montgomery, Panorama Village, and the lakeside towns west of I-45. Whether you’re on acreage or in a master-planned community, the same family crew handles your AC and heating. See Magnolia services for what we cover in your area.
My town isn't on your list — can you still help?
Probably. The cities we name are just our most common stops; we reach plenty of smaller communities across Montgomery County and its edges every week. Rather than guess, call (281) 292-3398 or reach out online and tell us where you are. If we can get a truck to you, we will that’s been the Gordon family promise since 1971.
Free Estimates & Second Opinions on Equipment Replacement
Let’s get you
comfortable.
Call us. Email us. Fill out the form. Whatever’s easiest. A Gordon will be in touch fast — usually the same day.
Open 24 Hours — every day of the year
- AC Install
- AC Repair
- Heating
- Commercial
We do not offer duct cleaning.
Request a Free Replacement Estimate
Current Offers
Save on Comfort.
Free Estimates & Second Opinions
On equipment replacement. Honest advice from a family you can trust.
$59 Precision Tune-Up
Keep your system running efficiently year-round with a full precision tune-up.
First-time customers only.
$50 Off First Repair
New customers save $50 on their first repair with Jack Gordon & Sons.